Support Center

Frequent Asked Questions

1.Does Fair Deal Trading Company offer installation or assembly services for large items?

Yes, we provide installation and assembly services for select large items such as furniture, home appliances, and electronics. Our skilled technicians can ensure that your purchased items are properly installed and set up according to manufacturer guidelines, saving you time and hassle. Please inquire about installation services at the time of purchase or contact our customer support team for assistance.

2. Does Fair Deal Trading Company offer wholesale services?

Yes, we do offer wholesale services for businesses looking to purchase our products in bulk. Our wholesale department is equipped to handle large orders and can provide competitive pricing.

3. What payment methods does Fair Deal Trading Company accept?

We accept various payment methods including credit/debit cards, bank transfers, and electronic payments. Our aim is to make the payment process as convenient as possible for our customers.

4. What is Fair Deal Trading Company's return policy?

We have a flexible return policy that allows customers to return products within a specified period (usually 30 days) from the date of purchase, provided that the items are unused and in their original condition. For more information, please refer to our Returns and Exchanges page on our website.

5. How can I contact Fair Deal Trading Company for customer support?

You can contact our customer support team via phone, email, or through the contact form on our website. Our representatives are available during regular business hours to assist you with any inquiries or concerns you may have.

6. Is Fair Deal Trading Company affiliated with any other businesses or organizations?

Fair Deal Trading Company is an independent entity and is not affiliated with any other businesses or organizations. We operate solely under our own brand and strive to provide excellent products and services to our customers.

7. Does Fair Deal Trading Company have any physical retail locations?

Yes, we have several retail locations across Saudi Arabia where customers can browse our products in person and make purchases. You can find the nearest Fair Deal Trading Company store by visiting our website or contacting our customer support team for assistance.